Check out our public safety information to help keep you and your whānau safe around electricity. Whether you're doing DIY near overhead or underground power lines, managing trees and vegetation near power lines on your property, preparing for power outages, or dealing with unexpected situations like a vehicle hitting a power pole, you'll find everything you need here.
Plan ahead for power outages
Be prepared for power outages, whether they are caused by weather events, emergency situations or necessary maintenance.
Stay safe in strong winds
Strong winds can bring down trees and send objects flying into power lines. This can cause power cuts, increase fire risk and is a safety hazard.
Doing DIY? Check for power lines
When planning DIY jobs around the home, always put safety first and check your surroundings for overhead lines and underground cables.
Keep trees clear of power lines
Trees and vegetation growing near power lines can cause power outages and are a serious safety hazard.
Hit a power pole?
If you hit a power pole, call 111 and stay in the vehicle until help arrives.
Help reduce fire risk
Fire risk increases in dry conditions, especially when there are strong winds.
Signs you might be overloading
Do you run a number of household appliances at the same time? Have you noticed your lights flickering? Are you sitting in the dark? You might be overloading!
High loads on the roads
We want you to get from A to B safely. Find out how to check your route before you set off, so you don't come into contact with any overhead power lines along the way!
Frost fighting
We know the importance of frost fighting to our customers who own orchards in Central Otago, and the potential impact on your crop if things don’t go to plan. Find out how to work safely around the electricity network.
Don't touch it, report it
Always look out for pillar boxes, especially when reversing down driveways and in carparks. If you or your family see anything that looks broken, don’t touch it – report it.
Never use water on an electrical fire
If there is an electrical emergency right now, call 111 immediately. If the emergency involves the electricity network or our assets, also call Aurora Energy on 0800 22 00 05.
Electrical safety for your home or business
Follow these simple tips for keeping electrical appliances and equipment in good working order and making your home safe.
Be switched on to safety
Download our ‘Be switched on to safety’ brochure here. It's your go-to guide with handy tips for when you’re at home, on the road, and in the community.
Safety campaign for tradies and contractors
We've also developed a safety campaign to help keep tradies and contractors safe when working near or on the electricity network.
