It was important to show customers we were doing what we said we were going to do.
Our Annual Delivery Reports focus on the progress we made towards completing our five-year, $563 million investment programme each regulatory year.
We had a large investment programme underway and know that saying we will do something is one thing, but doing it, and being held accountable to our commitments, is another.
That’s why we tracked the delivery of our projects, programmes and initiatives and kept customers updated with our Annual Delivery Reports (ADRs).
What is in our Annual Delivery Reports?
Our ADRs focus on the progress we made towards completing our five-year, $563 million investment programme each regulatory year.
The reports include what we’ve done to:
- Upgrade the electricity network
- Focus on safety
- Improve our systems and processes
- Engage with customers
The reports are an important way for us to communicate how we progressed with, and are also one of the regulatory disclosures we are were required to publish each year under our five-year customised price-quality path (CPP).
View our ADR customer summaries in the Document Library on the right. Our next ADR customer summary will be published in October 2026, following the full report in August 2026.
You can read the full plans in our Disclosures Library here.
What we report against
Our Annual Delivery Reports report against three plans we disclosed in March 2022:
- Our Development Plans
- Project and Programme Delivery Plan
- Safety Delivery Plan
View our customer summaries of plans here.
You can read the full plans in our Disclosures Library here.
In 2022, we published a video for our first report, click the link below to hear from our Chief Executive Richard Fletcher.