We want to show customers we’re doing what we said we’re going to do.
Our Annual Delivery Reports focus on the progress we have made towards completing our five-year, $563 million investment programme each regulatory year.
We have a large investment programme underway. We know that saying we will do something is one thing, but doing it, and being held accountable to our commitments, is another.
That’s why we are tracking the delivery of our projects, programmes and initiatives and will keep customers updated with our Annual Delivery Reports (ADRs).
What is in our Annual Delivery Reports?
Our ADR focuses on the progress we have made towards completing our five-year, $563 million investment programme each regulatory year.
It includes what we’ve done to:
- Upgrade the electricity network
- Focus on safety
- Improve our systems and processes
- Engage with customers
The report is an important way for us to communicate how we are progressing with customers, and it is also one of the regulatory disclosures we are required to publish each year under our five-year customised price-quality path (CPP).
View our ADR customer summaries in the Document Library on the right. Our next ADR customer summary will be published in October 2024, following the full report in August 2024.
You can read the full plans in our Disclosures Library here.
What we report against
Our Annual Delivery Reports report against three plans we disclosed in March 2022:
- Our Development Plans
- Project and Programme Delivery Plan
- Safety Delivery Plan
View our customer summaries of our future plans here.
You can read the full plans in our Disclosures Library here.
In 2022, we published a video for our first report, click the link below to hear from our Chief Executive Richard Fletcher.