Past consultations
![ALS AURORA24196](/media/c13b2le5/als_aurora24196.jpg?width=395&height=200&rnd=133389909838100000 )
Customer Commitments and Customer Service Standard Payment Scheme
In 2023 we consulted on our new Customer Commitments and changes to our Consumer Compensation Scheme.
![Photo showing a book open on a page explaing electricity pricing and how you're billed page.](/media/hdcb2us3/aurora-cpp-events-lowres-8.jpg?width=395&height=200&rnd=133283729358930000 )
Pricing
In 2021, we undertook public consultation on proposed changes to our distribution pricing methodology.